Rye Owen
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Recent activity by Rye Owen-
🌿Spring shipping schedule
At Raintree, we ship plants with care to ensure they arrive healthy and ready to thrive in your garden. Because live plants require special handling, our shipping schedule is based on the season an...
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How to request a refund or store credit under our Raintree Guarantee
The Raintree Guarantee We want you to feel confident ordering from Raintree. Our plants are shipped with care, and we back them with our guarantee to make sure you're supported if something g...
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My plant arrived damaged or dead
7-Day Replacement Policy MISSING, DAMAGED, OR DEAD ON ARRIVAL For claims of unsatisfactory plants, shortages, or incorrect item(s) received, fill out this claim form within seven (7) days of receip...
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Cancel my order
How can I cancel my order? If you wish to cancel or edit your order, please email help@raintreenursery.com or call our Customer Service Office at 800-391-8892 to make any adjustments to your order....
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A plant is missing in my order
We know how exciting it is to receive your plants, and we want to make sure everything arrives just as expected. Sometimes, when multiple bareroot plants are shipped together, they are bundled to p...
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I want to edit my order (remove or add to my order)
🌿 Editing Your OrderWe understand that plans can change, and we’re happy to help you adjust your order whenever possible. Here’s how the process works:Canceling an OrderIf you need to cancel your o...