Rye Owen
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Recent activity by Rye Owen-
I can't access my store credit
To access your store credit: Log in to your Raintree account. To verify your credit, you can view it under your profile as a payment method. You can apply your credit during the checkout process....
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I need to update my account information
You can easily update your addresses on file by logging into your Raintree account. If you need to change your email address or phone number, please contact customer service. Log into your Raint...
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I cannot apply my discount code
Discount codes can be applied at checkout. You cannot combine multiple discounts codes to the same order. You cannot use Store Credit with a discount code. If you need further assistance using your...
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I am having issues with my cart at checkout
If you are having issues with your cart at checkout contact Customer Service. Describe the issue that is occurring and provide the name of the browser you are using. Troubleshooting: First try ex...
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Plant Restrictions
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Plant Regulations
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I need to change my delivery date, address or method
Email or call Customer Service to change your delivery method, address or delivery date. If you change your delivery method to a pick up we will refund the shipping on your order to the same paymen...
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Schedule a horticulture consultation phone call
Are you planning a new orchard, designing a food forest or organizing a community garden? No matter what your dream garden project is, we are here to help! You can schedule a Horticulture Consultat...
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Summer shipping schedule
Shipping Policy Typically from June through August, we do not ship bare-root or container plants during this season. Books and supplies are shipped nationwide via USPS or UPS on Tuesdays and Thursd...
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🌿Spring shipping schedule
At Raintree, we ship plants with care to ensure they arrive healthy and ready to thrive in your garden. Because live plants require special handling, our shipping schedule is based on the season an...