Rye Owen
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Articles
Recent activity by Rye Owen-
How to use my Store Credit
You may have received store credit for a replacement tree that has failed to leaf out. To apply your store credit to a future purchase, please follow the steps below: To access your store credit si...
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My box and plant arrived damaged
For claims of unsatisfactory plants, shortages, or incorrect item(s) received, fill out this claim form within seven (7) days of receipt of your order to be eligible for a full refund. To submit ...
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I missed my pick-up date or I need to reschedule my pick up date!
Reschedule Pick-Up Time You are welcome to adjust your pick-up date up to 48 hours before your scheduled pick-up time. Simply use the link in your pick-up confirmation email to reschedule. If you n...
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Customer Service Contact
Contact Us Customer Service Phone Number: 1-800-391-8892 408 Butts Rd, Morton WA 98356 (Nursery) Our operating hours are Monday - Friday (January - May) 9am PST - 4pm PST If you need to get in co...
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I would like a catalog sent to me
Thank you for your interest in a catalog. In 2019 we sent out our last round of paper catalogs. After looking at the environmental impact of paper catalogs and the rising cost of production, we hav...
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5 Reasons Your Trees Won't Fruit
By Raintree Nursery Horticulture It's happened to everyone at some point; you've done everything right and your favorite fruit tree isn't giving you any fruit! You've tested the soil, y...
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Your plant is no longer available (oversold)
Due to the nature of the growing industry, we cannot guarantee that all of our plants will be available come shipping season. This issue occurs most often during the Spring season when we ship bare...
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How to perform the Scratch Test
The Scratch Test is a simple and easy way to check on the health of your plant. If you are concerned your plant is failing to thrive, perform this test to see if there is still any life left in the...
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I'm having issues with my cart
We are sorry to hear you are experiencing issues with your cart. We are unable to view your shopping cart on our end. There are several reasons you may be experiencing issues: plant regulations, so...
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Will you be getting more plants in stock?
We are working around the clock to grow and source more plants for our community of growers. We appreciate your patience as we expand our inventory and operation. If you are pre-ordering between J...