Rye Owen
- Total activity 219
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 111
Articles
Recent activity by Rye Owen-
I cannot apply my discount code
Discount codes can be applied at checkout. You cannot combine multiple discounts codes to the same order. You cannot use Store Credit with a discount code. If you need further assistance using your...
-
I am having issues with my cart at checkout
If you are having issues with your cart at checkout contact Customer Service. Describe the issue that is occurring and provide the name of the browser you are using. Troubleshooting: First try ex...
-
Plant Restrictions
-
Plant Regulations
-
I need to change my delivery date, address or method
Email or call Customer Service to change your delivery method, address or delivery date. If you change your delivery method to a pick up we will refund the shipping on your order to the same paymen...
-
Schedule a horticulture consultation phone call
Are you planning a new orchard, designing a food forest or organizing a community garden? No matter what your dream garden project is, we are here to help! You can schedule a Horticulture Consultat...
-
Summer shipping schedule
Shipping Policy Typically from June through August, we do not ship bare-root or container plants during this season. Books and supplies are shipped nationwide via USPS or UPS on Tuesdays and Thursd...
-
🌿Spring shipping schedule
At Raintree, we ship plants with care to ensure they arrive healthy and ready to thrive in your garden. Because live plants require special handling, our shipping schedule is based on the season an...
-
How to request a refund or store credit under our Raintree Guarantee
We want you to feel confident ordering from Raintree. Our plants are shipped with care, and we back them with the Raintree Guarantee to ensure you’re supported if something goes wrong. 7-Day Arrive...
-
My plant arrived damaged or dead
7-Day Replacement Policy MISSING, DAMAGED, OR DEAD ON ARRIVAL For claims of unsatisfactory plants, shortages, or incorrect item(s) received, fill out this claim form within seven (7) days of receip...